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LUCID AUDIOS / THE DETAILS

Cookie policy.

Last updated: 16 October 2026

Rhionn Maxwell, trading as Lucid Audios, is a UK sole trader.
Business correspondence address:
Office 1871
3 Fitzroy Place, 1/1
Sauchiehall Street
Finnieston, Glasgow Central
G3 7RH
United Kingdom
Email: [email protected]

Lucid Audios uses cookies and browser storage to support account access, purchases and your saved preferences. This policy explains what we store on your device and how you can manage it.

Cookies are small pieces of information stored by your browser. Local storage is another way of remembering information between visits.

1. Essential Cookies and Storage

These support website features and are always enabled in our Cookie settings.

Supabase authentication cookies, including sb-…-auth-token and related security-flow cookies
Maintain account sessions and support secure authentication, email verification and password recovery. Some cookies may be split into numbered parts.
Duration: The authentication library currently sets a 400-day expiry when these cookies are written or updated. They may be replaced or removed earlier. This does not mean your sign-in session lasts 400 days.

lucid-checkout cookie
Holds signed proof linking your browser to a checkout attempt, supporting access to the associated order and receipt.
Duration: 24 hours from when it is set.

lucid-cart-v1 local storage
Remembers the products selected for your cart between visits.
Duration: No fixed expiry. Selections are updated as your cart changes; stored information remains until overwritten or removed.

lucid-consent-v2 local storage and lucid-advertising-consent cookie
Remembers your analytics and advertising preferences, together with when you saved them.
Duration: Preferences expire after 180 days. The signed cookie lets us verify and withdraw advertising permission for server-side measurement. The local storage entry remains until replaced or removed, but expired choices do not permit tracking.

These cookies and storage entries are used for functionality, rather than advertising measurement. The cart entry stores product identifiers, not payment-card details.

2. Optional Analytics and Advertising

Our Cookie settings include separate preferences for analytics and advertising measurement. Both default to disabled.

With your advertising permission, we use Meta Pixel and Meta Conversions API to measure page and product views, basket activity, checkout starts and confirmed purchases. Meta receives relevant product identifiers, amounts and currency, browser/click identifiers, browser user-agent information and, for purchases, a SHA-256 hash of your email address. Hashing does not make this anonymous. These choices are separate from marketing emails. Meta may also use event data to personalise advertising and other features, improve ad delivery, and provide, improve and secure its products. Our Privacy Policy explains the data-sharing roles and international-transfer safeguards.

Separately, with analytics permission, we use Vercel Web Analytics for aggregate statistics about public page views, referrer sources and cart/checkout activity. Vercel uses a request-derived visitor hash that is discarded after 24 hours, rather than a persistent analytics cookie. We exclude private account, authentication, receipt, download and newsletter-link pages and remove query strings and fragments from measured page URLs. Campaign labels are limited to approved non-personal values. We do not send names, email addresses, order references, payment details or licence identifiers to Vercel Analytics. Choose Essential only or turn off Allow analytics and save to stop future collection. Existing aggregate reports are not linked to your preference and cannot be removed by identifying your browser. Vercel Pro provides a 12-month reporting window.

We also produce aggregate purchase and checkout statistics from existing verified transaction records. These contain no added visitor identifier and remain available regardless of optional analytics or advertising choices.

Meta may set _fbp and _fbc first-party cookies for browser and ad-click attribution, normally for up to 90 days, which may refresh during consented visits. We preserve consented checkout attribution for up to seven days. Consent records expire after 180 days and are removed within seven days afterwards while the delivery worker is enabled. Minimal delivery status and event identifiers follow our order-record retention.

Refusing optional cookies does not affect purchasing, accounts or licences. Withdrawing advertising permission stops future browser measurement, removes these advertising cookies, and suppresses unsent purchase measurement when your choice reaches our server. Already transmitted events cannot be recalled through Cookie settings. If saving fails, we show a message and retry a pending withdrawal when the connection returns or you next visit.

3. Managing Your Choices

Select Cookie settings in the footer to review your preferences. Choose Save preferences to remember your selections, or Essential only to switch both optional preferences off.

Choices are saved in the browser you are using. Other browsers and devices have their own settings.

You can also use your browser’s controls to block cookies or clear site data. Blocking essential storage may affect sign-in, cart persistence or access to checkout receipts. Clearing site data removes saved preferences; optional preferences then return to their disabled defaults.

4. Payment Services and External Websites

Purchases may take you to a Stripe/Onelink checkout. External services have their own privacy information and storage controls. Our Cookie settings do not manage cookies or storage on another website.

5. More Information

Our Privacy Policy explains how Lucid Audios processes personal information and describes your privacy rights.

For questions about cookies or privacy, contact [email protected].